Our residents come from all walks of life. Each of them has a story to tell – and Encore is privileged to have to the opportunity to play a part in it’s next chapter.
Here you’ll find a collection of stories about some of our residents – where they’ve come from, the lives they’ve lived and the challenges they face and overcome. Learn how at Encore, our team strive to bring out the very best in people – get to know them and make sure we provide a nurturing, supportive and healthy environment for our residents to live and thrive.
Case Study: Rita
Rita needed a helping hand and having discussed it with family and Encore Care Homes, it proved to be the right choice for her.
Case Study: A Tale of Two Johns
The close friendship that exists between our residents and team is what sets us apart. The personal care and support we deliver is forged in these relationships.
Meet Marilyn, one of our fantastic residents from Great Oaks. She came to the care home to be reunited with her long-time friend, Margaret, and benefits from permanent residential care provided by our dedicated team.
Meet Rita, one of our lovely residents from Fairmile Grange. She needed a helping hand following a fall and moving to our care home proved to be the right choice for her.
“A warm, welcoming and friendly environment”
LD, Daughter of Fairmile Grange resident
“A Great Choice”
Brian, Resident at Great Oaks
Everyone was very kind and helpful
Patricia, resident of Encore
An absolutely superlative home!
Carmen, resident at Encore
The lounge areas are often full of laughter
Victoria, friend of Encore resident
We can see how happy, safe and well she is
Lucy, daughter of Encore resident
We knew this would be perfect for Mum
Lisa, daughter-in-law of Encore resident
The place is immaculate and beautifully decorated
Karen, Daughter of Oakdale resident
“You and your loved one are made to feel special”
Sue, Daughter of Hamble Heights resident
A magnificent tribute to the quality of care
Ann, niece of Encore resident