Resident & Care Stories

Our residents come from all walks of life. Each of them has a story to tell – and Encore is privileged to have to the opportunity to play a part in it’s next chapter.

Here you’ll find a collection of stories about some of our residents – where they’ve come from, the lives they’ve lived and the challenges they face and overcome. Learn how at Encore, our team strive to bring out the very best in people – get to know them and make sure we provide a nurturing, supportive and healthy environment for our residents to live and thrive.

Case Study: Rita

Rita needed a helping hand and having discussed it with family and Encore Care Homes, it proved to be the right choice for her.

Case Study: A Tale of Two Johns

The close friendship that exists between our residents and team is what sets us apart. The personal care and support we deliver is forged in these relationships.

Resident Testimonial: Marilyn from Great Oaks

Meet Marilyn, one of our fantastic residents from Great Oaks. She came to the care home to be reunited with her long-time friend, Margaret, and benefits from permanent residential care provided by our dedicated team.

Resident Testimonial: Rita from Fairmile Grange

Meet Rita, one of our lovely residents from Fairmile Grange. She needed a helping hand following a fall and moving to our care home proved to be the right choice for her.

Dedicated Care: Jenny and Sarah from Fairmile Grange

Our dedicated care teams are specialists in providing a range of residential, nursing, dementia, palliative and respite care.

Wellbeing: Kim from Fairmile Grange

At Encore Care Homes, we take pride in providing dedicated care and engaging wellbeing activities for our residents.

Everyone was very kind and helpful


Patricia, resident of Encore

Encore Care Homes
5
2021-01-11T17:41:26+00:00

Patricia, resident of Encore

“A warm, welcoming and friendly environment”


“My mum has settled into her new home and loves her bright and airy en-suite room with patio access… we can see how happy, safe and well she is in her new home.”

LD, Daughter of Fairmile Grange resident

Encore Care Homes
5
2020-10-26T15:21:43+00:00

LD, Daughter of Fairmile Grange resident

“My mum has settled into her new home and loves her bright and airy en-suite room with patio access… we can see how happy, safe and well she is in her new home.”

We knew this would be perfect for Mum


Lisa, daughter-in-law of Encore resident

Encore Care Homes
5
2021-01-11T17:39:42+00:00

Lisa, daughter-in-law of Encore resident

The lounge areas are often full of laughter


Victoria, friend of Encore resident

Encore Care Homes
4
2021-01-11T17:42:50+00:00

Victoria, friend of Encore resident

A magnificent tribute to the quality of care


Ann, niece of Encore resident

Encore Care Homes
5
2021-01-11T17:41:49+00:00

Ann, niece of Encore resident

The place is immaculate and beautifully decorated


“The residents aren’t just plonked in front of a television and forgotten about. They are encouraged to sit together in the communal areas and socialise.”

Karen, Daughter of Oakdale resident

Encore Care Homes
5
2020-08-14T13:45:51+01:00

Karen, Daughter of Oakdale resident

“The residents aren’t just plonked in front of a television and forgotten about. They are encouraged to sit together in the communal areas and socialise.”

An absolutely superlative home!


Carmen, resident at Encore

Encore Care Homes
5
2021-01-11T17:42:11+00:00

Carmen, resident at Encore

“A Great Choice”


“Loved all the kindness and help to me durng my difficult period of unwellness”

Brian, Resident at Great Oaks

Encore Care Homes
5
2020-10-26T15:22:51+00:00

Brian, Resident at Great Oaks

“Loved all the kindness and help to me durng my difficult period of unwellness”

We can see how happy, safe and well she is


Lucy, daughter of Encore resident

Encore Care Homes
4
2021-01-11T17:41:03+00:00

Lucy, daughter of Encore resident

“You and your loved one are made to feel special”


“Each floor has a separate care team which promotes closer interaction with each resident. There is a choice of menus served restaurant-style. I would not hesitate to recommend this care home.”

Sue, Daughter of Hamble Heights resident

Encore Care Homes
5
2020-10-26T15:22:16+00:00

Sue, Daughter of Hamble Heights resident

“Each floor has a separate care team which promotes closer interaction with each resident. There is a choice of menus served restaurant-style. I would not hesitate to recommend this care home.”
4.8
10
Encore Care Homes