At Encore Care Homes, our priority is keeping our residents, team and community safe during these challenging times. We also know it is important to keep relatives, family and friends, as well as the wider community up to date with the latest information about how we are managing this situation.
Our policies are reviewed regularly in line with government guidelines. Measures remain in place in our homes to keep our residents, staff and families as safe and supported as possible.
Our Covid Safety Measures
All visiting plans are subject to change at short notice in response to local outbreak status, public health and government guidance.
“We are very pleased to be able to support the easing of restrictions in this way, as we know how important visiting is to our residents, their families, and care home life. Seeing loved ones benefits our health, wellbeing and overall happiness, and maintains the strong bonds and support between families.”
We are conscious that despite the easing of restrictions, some visitors may prefer a more cautious approach when visiting their loved ones.
Our Visiting Lounges are divided by a floor to ceiling clear screen and have an intercom system. We are very proud to provide this custom-made installation and have worked hard to create a warm and comfy place to enjoy your visit.
Our aim is to ensure that contact with loved ones can be as easy and close to normal as possible. The lounges have been very popular since they opened, and we were so pleased to hear and see the positive impact they continue to have in our homes.