Updated 9th April 2021
At Encore Care Homes, our priority is keeping our residents, team and community safe during these challenging times. We also know it is important to keep relatives, family and friends, as well as the wider community up to date with the latest information about how we are managing this situation.
“The government is asking all care homes to allow every resident to name up to 2 people who can come for regular indoor visits… The named visitors will need to follow some important steps to reduce the risk of infection to the person they are visiting and to others in the care home.”
Every care home resident will be able to nominate two named visitors who will be able to enter the care home for regular visits. These visitors should be tested using rapid lateral flow tests before every visit, must wear the appropriate PPE kit and follow all other infection control measures (which the care home will guide them on) during visits. Visitors and residents are advised to keep physical contact to a minimum. Visitors and residents may wish to hold hands but should bear in mind that any contact increases the risk of transmission. There should not be close physical contact such as hugging.
Care home visiting should be supported wherever it is possible to do so safely – supported by this guidance and within an environment set up to manage risks.
Care homes can continue to offer visits to other friends or family members with arrangements such as outdoor visiting, substantial screens, visiting pods, or behind windows.
Appropriate use of PPE and social distancing must be maintained throughout the visit, and around the care home building and grounds.
The Visiting Lounges are divided by floor to ceiling clear screen and have an intercom system. We are very proud to provide this custom-made installation and have worked hard to create a warm and comfy place to re-establish regular visiting. Our aim is to ensure that contact with loved ones can be as easy and close to normal as possible.
We wanted to build a substantial structure that would see us through the winter and beyond, as the pandemic continues to be a day-to-day part of our lives. The lounges are very popular since they opened, and we are so pleased to hear and see the positive impact they are having in our homes.