Wellbeing

Improving the day to day lives of our residents is what drives our teams.

Each of our care homes features a dedicated onsite Wellbeing team who organise a daily programme of activities for residents to enjoy, enabling them to boost their mental, physical, and emotional wellbeing while socialising together.

Whether it’s a visiting singer, a team quiz or a craft session, there’s something designed to appeal to every resident.

The Wellbeing team get know the people living in our homes as individuals, to understand their likes and dislikes, and they use this information to come up with new and varied activities to make sure any particular favourites can be included.

Each resident can choose whether they want to get involved or not, so if they’d prefer a quiet afternoon rather than watching the visiting entertainer, then that’s absolutely fine – we’re happy to accommodate everyone’s wishes as our teams understand the importance of living independently and making decisions for themselves. Equally, if a resident isn’t able to leave their room, the activities can be brought to them, and our Wellbeing team spend time each day making one to one visits to ensure everyone benefits from the additional stimulation an activity or just a chat can offer.

It’s not just activities led by our teams either. Pet therapy days are always popular, with dogs coming in to visit our residents and relishing the fuss and attention they receive. And pet visits aren’t limited to dogs, as one of our homes had ducks and chickens visit recently, and alpacas are regular visitors too! We have a range of entertainers who visit our homes to perform, with the song choices tailored to prompt residents’ memories of their youth.

We have extra-special celebrations for landmark birthdays or anniversaries, as well as garden parties, and themed activities for notable days during the year such as Valentine’s Day, Mother’s Day, Father’s Day, Remembrance Day. Christmas and New Year are special times in our homes with our Wellbeing teams on hand to make sure residents enjoy the festive season.

Other care we offer

“Everyone who works here is very caring and helpful”


The best bit about living here is feeling contented, happy, and knowing there are people looking after you. It’s a lovely place to be, everyone who works here is very caring and helpful, particularly the wellbeing ladies. It’s spotlessly clean, and the food is very good also, and I like my food.

Rita, Encore resident

Encore Testimonials
5
2021-09-06T15:08:26+01:00

Rita, Encore resident

The best bit about living here is feeling contented, happy, and knowing there are people looking after you. It’s a lovely place to be, everyone who works here is very caring and helpful, particularly the wellbeing ladies. It’s spotlessly clean, and the food is very good also, and I like my food.

“Not having that worry has been a great help”


I can do most things myself. I can wash, dress, make the bed and I do a little bit of gardening. But the best thing is that I have no responsibility now regarding my bungalow - it was too big. Not having that worry has been a great help. The carers are wonderful. They are magnificent. I can’t say enough for them.

Margaret, Encore resident

Encore Testimonials
5
2021-09-06T15:07:47+01:00

Margaret, Encore resident

I can do most things myself. I can wash, dress, make the bed and I do a little bit of gardening. But the best thing is that I have no responsibility now regarding my bungalow - it was too big. Not having that worry has been a great help. The carers are wonderful. They are magnificent. I can’t say enough for them.

“Nothing is too much trouble”


My children were supporting me marvellously but they have lives to lead and every day we had a rota so that someone came in to cook my lunch and sometimes they stayed the night. I realised then that this is the best place for me.  I now have the luxury of my breakfast in bed and that’s lovely with the television on. To begin with, they used to bath me and shower me, and then as I got stronger, I was able to do more than I did before.  The staff are fabulous. Nothing is too much trouble.

Marilyn, Encore resident

Encore Testimonials
5
2021-09-06T15:06:16+01:00

Marilyn, Encore resident

My children were supporting me marvellously but they have lives to lead and every day we had a rota so that someone came in to cook my lunch and sometimes they stayed the night. I realised then that this is the best place for me.  I now have the luxury of my breakfast in bed and that’s lovely with the television on. To begin with, they used to bath me and shower me, and then as I got stronger, I was able to do more than I did before.  The staff are fabulous. Nothing is too much trouble.
5
3
Encore Testimonials