All the comforts of home
Our highly qualified, dedicated care teams are specialists in each area of elderly care. Our distinctive and responsive individual care plans reflect not only your care needs but also your unique character and preferences.
The care team gets to know and understand each resident individually in order to provide them with the personalised care that they deserve.
Traditional, home cooked meals
Healthy, appetising meals are such an important part of every day.
It’s imperative for to us to ensure that you not only have freshly cooked nutritional meals everyday but that the menus are continually varied. Our professional chefs strive to create appetising, good looking dishes that you enjoy. If your favourite dinner is homemade Cottage Pie (but it has to have a cheesy mash potato top, just like you used to make yourself), then our chefs will make it for you!
You are at home. So whether you fancy:
- A special favourite dinner
- To eat earlier or later
- To eat in your room
- Just a snack
- Hot or cold food
- A delicious piece of cake or pastry…
…Then it is never too much trouble!
Hamble Heights has private dining rooms, so that relatives and friends can have a family meal together with their loved one, just as they always have done. The relaxed communal dining rooms are bright and airy and a lovely space to socialise with other residents at dinner.
No two days are the same at Hamble Heights
We have a dedicated Activities Coordinator to create fantastic and engaging weekly programmes of activities. These include daily activities that our care staff get involved with and enjoy with you, as well as outside entertainers that we invite into the home; such as singers, dancers, musicians and aerobic movement instructors.
We listen to residents and learn about them so that we can find thoughtful and imaginative ways to connect with every person. Whether you are an animal-lover, a keen gardener, a musician, or you enjoy arts and crafts. Maybe there is a past hobby you would like to do again, such as painting? Or perhaps you simply take pleasure in a nice cup of tea and a good chat…
We are devoted to bringing a smile to your face every day, whatever it takes.
We love having visitors!
Our doors are always open. We hold regular events that welcome the local community into the home, such as Open Days, charity events and themed celebrations.
At Encore, we enjoy working with the community and for the community. We have great links with the local schools and groups, who often visit to entertain and engage with our residents.
We strive to be a dementia resource for the community. As such, we run many free dementia awareness events for the relatives and friends of our residents; local healthcare professionals; and the communities in which we are situated.
My mum actually feels like she has a new extended family!
Mum’s face lights up when she receives a cuddle from a team member
I couldn’t be more reassured that he is getting the best care possible