Specialist end of life care

Palliative care is for those that are in the last months or years of life. If they have an incurable illness, palliative care manages the pain and other afflicting symptoms. We provide end of life care to help you to live as comfortably as possible and to ensure, without compromise, that you pass away with respect and dignity.

We listen to your wishes and preferences and take these into account when working with you to create your care plan. We believe in a holistic approach, which involves not only physical support but also psychological, social and spiritual support for the resident, as well as their family. We are here to support you and your loved ones.

Planning for end of life

Anyone can plan for their future care, whether they are ill or not. However, if you or a loved one has a terminal illness, it can be comforting and reassuring to make plans together for end of life care. This is sometimes called advance care planning and helps to talk about your wishes for how you are taken care of in the final months of your life.

Some degenerative conditions mean that communication can become very hard towards the end, therefore, by planning for end of life care, your decisions and feelings about your future can be listened to and planned for.

Things to consider when thinking about end of life:
  • Advance decision to refuse treatment
    Advises your healthcare team of your wishes if you are unable to communicate them in the future.

    More Information (external link)

Specialists in end of life care

At Encore, we have staff that are specially trained to provide end of life care with the utmost respect and dignity for residents. Encore homes appoint Leads in End of Life Care to ensure there are always experts on-hand to deliver the highest standard of care to those in the final months of their lives.

Encore homes ensures the following aspects of end of life care are always delivered:
Physical care:
  • All cultural and religious preferences are observed and assisted
  • Ensure resident is always comfortable
  • Nutritional meals provided and advice adhered to from a qualified nutritionist
  • Regular refreshing drinks and mouth swabs
  • Pain management plan for every terminally ill resident
  • Care staff trained and supervised in palliative care processes
Holistic care
  • Privacy and dignity maintained at all times
  • Resident’s wishes respected
  • Staff work in partnership with relatives and friends
  • All cultural and religious preferences are observed and assisted
  • Support offered to both relatives and staff who had a close relationship with the deceased
  • Vacant rooms offered to families staying overnight with loved ones in their final days at no cost
  • Care staff receive supervision and emotional support to help them provide a high standard of care
  • The resident is not isolated from interacting with other residents unless it is their wish to be alone

Do you have any special requirements?

Our team is here to answer any questions or concerns you may have. We are dedicated to working with you to design a unique, personalised plan of care that caters for all your requirements.

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