Encore Care Homes continue to combat care sector staff shortages

Following a recent report issued which highlighted staff shortages within the care sector, due to low wages and workload pressures, Encore Care Home is pledging to continue to buck the trend.

The National Audit Office’s recent report stated low rates of pay and workload pressures mean some care services are struggling to recruit new team members. However, Encore Care Homes offer staff above average wages and a range of shifts which cater to each individual’s lifestyle and commitments.

Encore’s employees receive an hourly rate which is above the national average wage for carers.

Kavita Brown, head of people at Encore, said: “Encore prides itself on offering a range of shifts of various lengths which cover mornings, afternoons, evenings and nights. This means every employee has the freedom to choose which shifts work best for them in order to suit their lifestyle and personal commitments.”

Encore uses its own dependency algorithm which nurses regularly update in each home to ensure that staff are hired based on each resident’s needs, as opposed to the number of residents in each home. This allows residents to receive the right level of care and attention which they require, while ensuring staff are responsible for the amount of residents which they feel comfortable caring for. The current ratio of carer to resident is 1:4.

Kavita added: “We invest in our employees by ensuring that all staff receive regular training to allow continuous development and provision of the very highest standard of care to residents. Team members are also encouraged to develop their skillset and therefore progress in their role.

“Each new starter is provided with a bespoke and certificated personal development plan which ensures every employee feels nurtured in their role. We believe that if our teams are happy, this will filter throughout the entire home, and assure our residents are also happy.”

Encore manages three care homes in Dorset and Hampshire, with Great Oaks in Bournemouth being the latest to open in June last year.

Please visit www.encorecarehomes.co.uk/careers to find out more information about careers at Encore Care Homes.


Note to editors:

Encore Care Homes manages three care homes in Dorset and Hampshire, Hamble Heights in Fareham and Fairmile Grange on the grounds of Christchurch Hospital.

Great Oaks is the latest addition of an established family of care homes managed by Encore Care Homes.

Encore Care Homes’ values:

Our team delivers the highest quality of person-centred care because we encompass all aspects of wellbeing:

  • Nursing and dementia care
  • Modern and efficient facilities
  • Great nutrition and hydration
  • Engaging, enjoyable daily activities
  • Comfort and companionship

Most importantly we provide the feeling of true homeliness. So much so, that our little community often becomes the extension of the family for residents and relatives.

For more information please visit www.greatoaksbournemouth.co.uk .

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Shona Race at Liz Lean PR
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