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Get in touch

We understand that there are a lot of things to consider when choosing a care home.

If you would like to speak with someone, you can arrange a callback with our home relations team using this form. Simply let us know your preferred day and time, and one of our team members will be in touch.

Alternatively, you can visit our contact page for additional ways to get in touch.

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At Encore, we believe we all have more to give. Our aim is to help our residents achieve that, providing you or your loved one with a warm, comfortable and caring home environment, and a range of activities and events to provide entertainment and enjoyment. Residents often tell us the home feels like one big family, with everyone supporting one another and making every day special.

Relatives can rest assured, knowing their loved one has expert nurse-led teams providing exceptional care 24-hours a day, 7-days a week. Our teams cater for residents’ individual and changing care needs and supports them to live well. Residents enjoy nutritious home-cooked meals, and can request their favourites. We encourage relatives to visit, and enjoy a slice of homemade cake with their Mum, Dad, Grandma or Grandad in one of the home’s café areas.

Our homes enrich the lives of our residents

Case Study: Rita

Rita needed a helping hand and having discussed it with family and Encore Care Homes, it proved to be the right choice for her.

Case Study: A Tale of Two Johns

The close friendship that exists between our residents and team is what sets us apart. The personal care and support we deliver is forged in these relationships.

Resident Testimonials

Resident Testimonial: Marilyn from Great Oaks

Meet Marilyn, one of our fantastic residents from Great Oaks. She came to the care home to be reunited with her long-time friend, Margaret, and benefits from permanent residential care provided by our dedicated team.

Resident Testimonial: Rita from Fairmile Grange

Meet Rita, one of our lovely residents from Fairmile Grange. She needed a helping hand following a fall and moving to our care home proved to be the right choice for her.

We can see how happy, safe and well she is


Lucy, daughter of Encore resident

Encore Care Homes
4
2021-01-11T17:41:03+00:00

Lucy, daughter of Encore resident

The lounge areas are often full of laughter


Victoria, friend of Encore resident

Encore Care Homes
4
2021-01-11T17:42:50+00:00

Victoria, friend of Encore resident

Everyone was very kind and helpful


Patricia, resident of Encore

Encore Care Homes
5
2021-01-11T17:41:26+00:00

Patricia, resident of Encore

We knew this would be perfect for Mum


Lisa, daughter-in-law of Encore resident

Encore Care Homes
5
2021-01-11T17:39:42+00:00

Lisa, daughter-in-law of Encore resident

An absolutely superlative home!


Carmen, resident at Encore

Encore Care Homes
5
2021-01-11T17:42:11+00:00

Carmen, resident at Encore

“A Great Choice”


“Loved all the kindness and help to me durng my difficult period of unwellness”

Brian, Resident at Great Oaks

Encore Care Homes
5
2020-10-26T15:22:51+00:00

Brian, Resident at Great Oaks

“Loved all the kindness and help to me durng my difficult period of unwellness”

A magnificent tribute to the quality of care


Ann, niece of Encore resident

Encore Care Homes
5
2021-01-11T17:41:49+00:00

Ann, niece of Encore resident

The place is immaculate and beautifully decorated


“The residents aren’t just plonked in front of a television and forgotten about. They are encouraged to sit together in the communal areas and socialise.”

Karen, Daughter of Oakdale resident

Encore Care Homes
5
2020-08-14T13:45:51+01:00

Karen, Daughter of Oakdale resident

“The residents aren’t just plonked in front of a television and forgotten about. They are encouraged to sit together in the communal areas and socialise.”

“You and your loved one are made to feel special”


“Each floor has a separate care team which promotes closer interaction with each resident. There is a choice of menus served restaurant-style. I would not hesitate to recommend this care home.”

Sue, Daughter of Hamble Heights resident

Encore Care Homes
5
2020-10-26T15:22:16+00:00

Sue, Daughter of Hamble Heights resident

“Each floor has a separate care team which promotes closer interaction with each resident. There is a choice of menus served restaurant-style. I would not hesitate to recommend this care home.”

“A warm, welcoming and friendly environment”


“My mum has settled into her new home and loves her bright and airy en-suite room with patio access… we can see how happy, safe and well she is in her new home.”

LD, Daughter of Fairmile Grange resident

Encore Care Homes
5
2020-10-26T15:21:43+00:00

LD, Daughter of Fairmile Grange resident

“My mum has settled into her new home and loves her bright and airy en-suite room with patio access… we can see how happy, safe and well she is in her new home.”
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Encore Care Homes