Use of this website
Our website is intended for use by customers and stakeholders who are residents or companies of the United Kingdom. We cannot guarantee that the website or the information on it complies with the laws of, or is appropriate for use in other territories.
You are wholly responsible for use of the website by any person using your computer and you must ensure that any such person complies with these terms and conditions.
Whilst we take all reasonable steps to ensure that the website continues to be available, there may be times when it is not available. This may be for reasons relating to the maintenance of, or alterations to, the website or for reasons beyond our control. We are not responsible to you if the website is unavailable.
Our products and services
The information and content of this website does not constitute an offer by us to sell products and services to anyone who wishes to enter into any type of relationship with Encore Care Homes or its associated companies. We retain the right to accept or reject any request to purchase the products or services on this website, and that any purchase will be subject to the terms and conditions and disclaimers of that product or service.
The complete description of terms, conditions, and exclusions relating to any of products and services can be provided in writing upon request. In the event of any contradiction between these website terms and conditions of use and the specific product or service terms and conditions, the latter shall prevail. Complete details will always be included upon intended purchase, if applicable.
It is your responsibility to ensure that you have sufficient funds to cover the cost of any product or service that you purchase from Encore Care Homes.
Trademarks and copyright
This website contains intellectual property and other rights and cannot be used unless agreement is provided in writing from a Director of Encore Care Homes. Copyright in the pages, information and material in their arrangement included in this website is owned by Encore Care Homes, or one of its associated companies, unless otherwise noted. You may imprint, copy, download or temporarily store extracts from our website for your personal information or when you use our products and services. You must not alter anything. Any other use is prohibited unless you first get our written permission.
Encore Care Homes names, images and logos identifying Encore Care Home and their products and services are subject to copyright, design rights and trademarks of Encore Care Homes.
In particular no one may use a part of our website on any other website, or link any other website to our website, without our prior written permission. If you use our website in breach of these Terms your right to use our website will cease immediately and you must, at our option, return or destroy any copies of the materials you have made If you have any concerns about material which appears on our website please contact us.
These terms and conditions are governed by English law and you and we both agree to submit to the non-exclusive jurisdiction of the English courts.
Messages sent over the internet cannot be guaranteed to be completely secure as they are subject to possible interception or loss or possible alteration. We are not responsible for them and will not be liable to you or anyone else for any damages or otherwise in connection with any message sent by you to us or any message sent by us to you over the internet.
Viruses, hacking and other offences
You must not misuse our website by knowingly introducing viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful. You must not attempt to gain unauthorised access to our website, the server on which our website is stored or any server, computer or database connected to our website. You must not attack our website via a denial-of-service attack or a distributed denial-of service attack.
By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990. We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them. In the event of such a breach, your right to use our website will cease immediately.
The following clauses exclude or limit our legal liability. You should read them carefully.
Where we provide you with any information on our website, this will be based on the information at the time of being published. It is your responsibility to ensure the information is correct when expressing interest or as part of any transaction with Encore Care Homes. Nothing in these terms in any way excludes or limits our liability for negligence causing death or personal injury or for fraudulent misrepresentation.
Whilst we have taken reasonable steps to ensure the accuracy, currency, correctness and completeness of the information contained on the website, we do not check, review, monitor, verify or endorse any information, content, material or data collected from or provided by third parties which is displayed on or is otherwise available from this website or any third party websites which you can access from this website. We are not responsible to you for any loss, damage or injury you may suffer or incur in connection with such information, content, material or data. It is your responsibility to check that such information, content, material or data is accurate, current, correct and complete.
This website may contain links to websites of third parties. You must form your own view as to the suitability of such website and their own terms and conditions.
No endorsement or approval of any third parties or their advice, opinions, information, products or services is expressed or implied by any information on our website.
Links to downloadable software websites are for convenience only and we are not responsible or liable for any difficulties or consequences associated with downloading the software. Use of any downloaded software is governed by the terms of the licence agreement, if any, which accompanies or is provided with the software.
We are not responsible or liable to you for any loss or damage you may suffer or incur in connection with your use of this website which is caused by any event beyond our reasonable control including the electronic transmission of information, content, material and data over the internet and the interception and decryption of it by others.
We are not responsible to you for any losses or damage you may suffer caused by any distributed denial-of-service attack, or any viruses, trojans, worms, logic bombs or other material which is malicious or technologically harmful and which may infect, contaminate or damage your computer equipment or computer programs, or cause damage to software or damage to or loss of data unless caused by our negligence. You should ensure that you use appropriate virus checking software.