Sara has been a registered nurse for more than 30 years and has vast experience in the care sector, having managed care teams for over 20 years. Sara has spent the past six years as a registered manager for care homes which specialise in nursing, residential and dementia care.
Sara is responsible for all aspects of the day-to-day running of the home, ensuring that the highest standards of care are maintained and that the Care Quality Commission standards and guidelines are adhered to at all times.
“I am thrilled to be part of a team that is so welcoming and passionate about delivering a high standard of care to residents. The home’s values reflect how care should be delivered and how I myself, would want to be cared for. It is my desire to ensure the home remains a happy, safe place where residents thrive and the team are proud to work.”
Sarah worked for Bupa Care Homes for nearly 30 years. Her career has spanned the hotel industry, however, she continued to work part time as an HCA. In 2002 Sarah returned to the care sector full time and became receptionist at a care home until she was promoted to Financial Administrator.
“I really enjoy meeting all the staff, residents and family members. I enjoy being part of team that provides high quality care to our residents.”
Ian has worked within the care industry since 2009. He has helped many families over the last decade who have been looking for a care home for their loved ones, as well as liaising with various healthcare professionals and hospitals throughout the South of England. Ian previously worked for Sunrise Senior Living in London, Winchester and Southbourne before moving to Great Oaks in January 2019.
“I thrive at being able to help families and their loved ones at a time that can often feel daunting. I am always pleased to provide residents and relatives with all the options available to them to help them choose the right care home for them. I find it incredibly rewarding to see new residents laughing and making new friends. It makes my role feel even more worthwhile knowing that residents are not only being cared for by us, but that their overall wellbeing and happiness has improved.”
Debbie joined Great Oaks when it first opened in July 2017. She previously worked in a doctor’s surgery for 13 years and has a wealth of experience as a receptionist/administrator.
“Working at Great Oaks is like being part of a large extended family. As first point of contact, I like to feel I offer a cheery welcoming smile to visitors whilst also providing a caring, sympathetic approach to residents and families in times of need. I love being part of something that makes a difference to people’s lives.”
Michele worked as a Care Assistant (HCA) for more than 30 years. She gained valuable care experience in the ICU department at Bournemouth Hospital. Michele has worked as a Care Team Leader within care homes for many years and takes great joy in caring for residents. Michele’s sunny disposition and enthusiasm for making residents smile however, found her drawn to the position of Wellbeing Assistant.
“I absolutely love bringing energy and creativity to every activity and watch how residents’ faces light up. It’s so rewarding to see residents flourish.”
Tony has worked in care since 2010; starting out as a Healthcare Assistant (HCA) and then for the last 3 years, as a Senior HCA. Prior to this, Tony spent several years as a platoon sergeant in the infantry. He has also managed two successful businesses, as well as his own company until the global economic downturn. Tony joined Great Oaks as a Senior Carer in February 2018.
“I am very passionate about the work that I do. Being a carer is a career choice, not just a job. Every day is different – I love the variety and making sure residents receive the highest standards of care and companionship.”
Patrick has been working as a Head Chef for over 18 years. Patrick enjoys learning about new culinary techniques and flavours, which he can incorporate into his menus. Patrick has specialised in the production of dysphasia meals, so residents who have difficulties with swallowing are able to enjoy a flavoursome, nutritious and well-presented meal that is cooked to their specific needs.
“I love to cook classic British dishes but I also enjoy introducing something new and different for residents to try. It’s great to meet all the residents and find out what their favourite meals are so I can include them in my seasonal menus.”
Lisa has been a Housekeeper Manager for 18 years and has worked for holiday parks and an outdoor activity centre. She took a 6 month break to manage a pub, but realised her interest lay with maintaining high standards of hygiene and organisation within establishments. Lisa joined Great Oaks when it opened in the summer of 2017.
“I strive to ensure that we meet residents’ expectations in cleanliness and that we provide a professional and responsive laundry service. I really enjoy speaking with residents and their families and it’s important to me that they feel comfortable and at home.”
Kevin started his career as an engineering apprentice and later moved into the business and industry hospitality sector for several years. His role developed and Kevin has enjoyed a successful career in facilities management for the last 15 years.
“I enjoy the variety at Great Oaks and being hands-on, as there are new challenges every day. I really enjoy fixing things and supporting the team to provide an excellent service for our residents. I ensure that the building operates effectively and efficiently; maintaining the environment and a quality of service.”