Specialist Residential & Nursing Care, Bournemouth

The programme comprises four modules and is led by a trained expert from Encore who covers various topics, including wellness and behaviour, the positive impact communication can have on a person with dementia and the strategies which can be used to ensure they feel positive and comfortable at all times.

One of Encore’s key objectives is to invest in training programmes and provide a host of professional development opportunities, which allows staff to continue to provide the highest standard of care. As a result, all staff at Encore, which manages Fairmile Grange in Christchurch, Great Oaks in Bournemouth and Hamble Heights in Fareham, take part in this mandatory training.

‘Mind the Gap’ training is also offered to the relatives of Encore’s residents who are interested in extending their knowledge of dementia. The various modules take place at Great Oaks, with the next session being held on Monday, January 28 from 10am – 4pm.

Luke Wiltshire, training manager for Encore, said: “We recognise that by investing in high quality training, we are able to build on the existing skills and knowledge that we currently possess around dementia. Each module has been carefully selected and thought out in association with the Dementia Training Company, so the sessions are beneficial to all those who attend.

“Understanding the impact dementia can have not only on the person, but their loved ones, is also why we decided to offer this training to our residents’ relatives. Not only will guests who attend the sessions be able to learn more about dementia, but it also provides an opportunity for them to share their experiences with our team and discuss their viewpoints. Providing support to our residents and their family members is at the heart of what we do, which is why we highly recommend relatives attend the sessions and experience the positive outcomes from it.”

To find out more information about ‘Mind the Gap’ training, contact the Encore team on learning@encorecarehomes.co.uk or call 01202 087 444.