Sandie has worked for many years in healthcare and for the last 15 years, this has been predominately in care of the elderly. She has experience of working in the charity sector, large and small companies and individually owned homes.
“It is a privilege to have a person entrusted in our care and it is their right to expect the best of each of us as we support them. I believe that team work is the key to providing a high quality of life for our residents, and days filled with fun and laughter.
We have an exceptional team of talented people who are committed to learning and growing together. Residents are the heart of all we do. As such, nothing is too much trouble when it comes to looking after residents’ wellbeing and happiness.”
Erika qualified as a registered nurse in 2003 and spent several years working in a hospital’s A&E department, as well as in Poole Hospital’s elderly ward and RACE Unit. Erika gained further experience in elderly care when she worked in the home care business.
Erika’s interest in complex care led her into a role as Care Service Manager, and later as a Clinical Skill Trainer. She was responsible training carers and nurses on site and in classrooms. Erika became the Clinical Lead in a local care company and soon after was promoted to Clinical Support Nurse; supporting care homes prior to CQC inspection and educating nurses on a day-to-day basis. Erika joined Encore in December 2018.
“I have always been passionate about elderly care. Joining Encore Care Homes enables me to do what I love and cherish. Empowering residents to enjoy life is one of the most rewarding feelings, and I am committed to ensure residents in our care can flourish.”
Kim has been a registered nurse for many years. Kim’s experience includes working with terminally ill patients in the community, where she worked in a local hospice for 18 years. Kim became a “Diversional Therapy Nurse” during her last 4 years at the hospice; working closely with the patients on creative projects, as well as facilitating groups to support them and their carers through their cancer journey. Most recently, Kim was the Activity Co-ordinator for a large residential home and it was in this role that she realised the elderly care environment was the place for her.
“I am passionate about improving the wellbeing of those in care homes. I love getting to know our residents and their families, and I’m always looking for exciting and stimulating activities to enhance the everyday.”
Mariette has worked in the care sector in various roles since 2006. She was appointed to the Homecare Division at St George’s Care as Administrative Assistant in 2008 and was later promoted to Care Co-ordinator. In 2010, Mariette became Accounts and Payroll Manager and has since achieved the Level 3 Payroll Management and Level 5 Leadership and Management in Health and Social Care qualifications.
Maddie has a great deal of experience in her role and has worked as a receptionist since 2013 within a care home environment. Maddie joined the team in 2016 and always ready to greet guests with a smile and her bubbly nature.
“I love getting to know our lovely residents and their relatives. I really enjoy meeting and greeting guests and assisting with any queries. I meet so many wonderful people in my role – it’s an honour to be part of the team and to welcome visitors and residents to Fairmile Grange.”
Stuart has over 19 years’ experience in the catering and hospitality industry. 10 years of this were spent working in the private care sector. Stuart has a passion for food and flavours with a developed focus for traditional British and European food.
“I hold a high standard to whichever special dietary needs our residents require – whether it is gluten-free, vegan, dairy-free, wheat-free, diabetic or any other. I have a great interest in nutritional value and the presentation of my dishes to ensure they look as appetising as they taste.”
Elzbieta (affectionately called Ella by her team) has over 10 years of experience working in the Healthcare sector as a Housekeeper. She is a registered Dignity Champion with a great passion for creating a compassionate and efficient care service. Ella has completed her NVQ Level 3 in Management.
“As the Head Housekeeper at Fairmile Grange, I take pride in creating a friendly and welcoming home environment for our residents and their families. I enjoy working alongside my team to make sure that our residents feel happy and comfortable.”
Ian has many years’ experience in the Facilities Management sector, working in Supermarkets and schools as a M&E Engineer. Ian ensures he is always up to date with current Health & Safety Legislation and carries out all periodic testing in the care home.
“I take great pride in carrying out my duties within the Home. I appreciate it is home to our residents, so I carry out my duties the same conscientious and considerate manner as I would do in my own home.”