Family-focused
Whether you’re a resident, relative or colleague, we believe you are part of our family.
We are one team, always working together, putting people at the centre of everything we do and striving for excellence in every encounter.
Empowering
We all play our part, doing a bit more, a bit better, to help improve the lives of our residents and reassure their families. We always aspire to be open and act with integrity in all we do. We empower people to be decision-makers in their daily lives.
We value the contribution of all our people, help them reach their full potential, and treat everyone with kindness and respect.
Compassionate
We’re warm and approachable, and human empathy drives our decision-making. We’re kind, we’re honest, we listen, and we see things from the perspective of others.
We take ownership to address issues and solve problems, doing all we can to help and support others, and not shying away from challenges.
Joyful
Life is about collecting beautiful moments. The small, happy moments add up. Creating surprise moments of joy goes a long way to improving lives.
We treat every person with the same kindness, empathy and respect we would want for ourselves or our families. It’s caring, with a smile.
Get in touch
We understand that there are a lot of things to consider when choosing a care home.
If you would like to speak with someone, you can arrange a callback with our home relations team using this form. Simply let us know your preferred day and time, and one of our team members will be in touch.
Alternatively, you can visit our contact page for additional ways to get in touch.